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Refund Policy

Since transactions are contributions to the committee from whose store you are making the purchase, and are not transactions for the purchase of goods, we unfortunately cannot offer credit card refunds. Any merchandise which was incorrectly made or arrives damaged or defective will gladly be exchanged for an undamaged or correctly made good within 14 days of purchase. If you have any questions please contact us at shop@elephantmade.com and indicate your order number in the subject line.